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Frequently Asked Questions

Manage and optimize your agricultural production in a smart, sustainable, and innovative way.

Shopping and Payments

How do I register a new unit in the cloud?

To register a new unit, access the “Subscriptions” section. Then, select “Add Units,” choose the unit model, and enter the serial number and the farm name. If you need a SIM card, select the appropriate type. Finally, click “Add to Cart” to complete the process.

How do I upgrade my unit?

Go to “My Subscriptions” and select “Payments by Due Date.” Press “Renew” for the units you want and finish the process from the shopping cart. You can also access this feature from the warning “You have _ units about to expire!”

How do I change from a Standard profile to an Expert profile?

Go to “Subscriptions” and select “Expert Profile Annual Subscription.” Then, click “Subscribe” and finish the change from your shopping cart. Remember that changing to the Expert plan incurs an additional cost of €20 per unit, plus the annual fee.

How can I verify that my orders are correct and download my invoices?

Once you finish your purchase, you will receive a notification confirming that your order was placed correctly. You can check the status of your orders and download invoices from the “My Orders” section.

How do I change my credit card?

Go to “My Account” > “My Payment Cards.” There, you can add or remove cards. To add a new one, pulse the green “+” icon, enter the details, and authorize the transaction through your bank’s app. Remember to check that the card is valid before automatic renewal. We do not store your card information, and verification is free of charge.

How do I add a new billing address?

Go to “Subscriptions” → “My Account” → “My Address Book” or add a new address during checkout in your cart. You can create various addresses and mark one as the default using the blue star. If you have more than one billing address, you must manually sign up or renew your subscription to select the correct one correctly. Also, check “My Payment Cards” and avoid saving a payment method as the default.

What payment options are available?

At VEGGA, we only accept credit card payments. Make sure your card is enabled for online purchases to ensure a fast and secure experience.

How long does it take for a controller to become operational?

The controller will be activated within 24 business hours of purchase. You will receive an email when everything is ready so you can finish the setup in VEGGA.

Do the prices include VAT?

No, none of the prices listed include VAT.

User Management

How do you create sub-users in your account?

Go to the “Users” section. You can migrate users from Agrónic Web or create a new one using “Create Users” by filling in the required information. Then, assign the units to which the user will have access from the “Permissions” tab.

Plans and Rates

What plans are available, and how do they differ?

We offer three types of plans based on a company's level of digitalization. STANDARD: Starting at €70 per year per unit. Ideal for remotely controlling AGRÓNIC controllers and obtaining historical irrigation data. EXPERT: Starting at €349 per year per account + starting at €90 per unit. Designed to maximize farm performance, with advanced functions such as irrigation audits, data export, agroclimatic monitoring, assisted irrigation, and an advanced unit dashboard. PLATINUM: A customized solution that includes consulting and support services to meet the specific needs of your farm. Price upon request.

What does the Standard plan include?

The Standard plan includes remote access to Agrónic controllers from both VEGGA and the Agrónic app, unlimited users, historical data from the start of the subscription, and customizable graphs for sensors.

What additional features does the Expert plan include?

The Expert plan includes everything in the Standard plan, plus irrigation audits, bulk export of unit data, agroclimatic monitoring using sensors, graphs of agronomic indices, a section with assisted irrigation recommendations, and direct contact with an advisor.

What are the benefits of the Platinum plan?

It is a 100% customized solution for large farms, offering consulting, implementation, and support services, as well as access to advanced modules for fertigation, crop protection, and assisted irrigation tailored to each producer’s needs.

How do I sign up for a plan or request more information?

You can contact us directly through our website or by calling 973 98 28 18 so we can advise you and help you choose the best option for your farm.

Unit Management

Where can I view my units?

Go to the left sidebar and click on “My Modules” → “Irrigation Control” → “Units.” There, you can filter by model or search by the name of the farm where you registered the unit.

How do I download a unit's history?

Access the irrigation control panel for the desired unit, click the “History” tab, select the date range, and click “Export History” to download it.

Features

Is data synchronized between the Agrónic App and VEGGA?

Yes, the data between Agrónic App and VEGGA is fully synchronized.

What is VEGGA?

VEGGA is a comprehensive digital platform that enables farmers to optimize irrigation, nutrition, plant health, and farm management through smart solutions based on data, IoT, and AI.

What is advanced fertigation?

It involves the controlled and optimized application of dissolved fertilizers during irrigation, adjusting the dosage according to the crop's needs and soil conditions.

What features does VEGGA offer for fertigation?

It allows you to automate fertilizer mixing, record applications, place fertilizer orders, and plan fertigation based on electricity rates using the Irrigation Manager tool.

How are climatical conditions monitored in the field?

With weather stations and connected sensors that collect data on temperature, humidity, wind, rain, etc.

What does VEGGA's agroclimatic monitoring module do?

It collects real-time data on climatical conditions and soil moisture levels, issues alerts, and helps anticipate frost, rain, or diseases that could affect the crop, as well as adjust fertigation based on the crop’s and fertilizer requirements.

Is it possible to integrate existing sensors with VEGGA?

Yes, VEGGA is compatible with many brands of sensors and weather systems on the market—any that can be connected to Agrónic.

Do I need sensors to use VEGGA?

No, you don't need sensors to start using VEGGA. The platform offers a wide range of features that you can take advantage of without any additional hardware. However, if you want to monitor more variables in real time, obtain accurate field data, and get the most out of certain advanced modules (such as agroclimatic monitoring), installing sensors is necessary.

What is digital plant health?

It involves the use of technological tools to anticipate the emergence of diseases and pests in crops.

How does VEGGA detect pests or diseases?

Through sensors, satellite imagery, predictive models, and alerts based on agroclimatic conditions conducive to the development of crop diseases.

Can I access VEGGA on my phone?

At this time, VEGGA can only be accessed via the website; there is no mobile app. If you'd like to use an app to control your irrigation from your phone, you can use the Agrónic App.

Digital kit

How do I request information about the Digital Kit?

You can contact our unit using the contact form on our website, call us, or send us an email.

What is the deadline for applying for the Digital Kit help?

The application period for the Digital Kit ended on October 31, 2025. If your Digital Kit has already been approved, you still have time to manage it with VEGGA. Contact us and we will take care of your Digital Kit for you.

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